Privacy Policy

Last updated: July 2026

PUKI Devices (trading as Sindoor Ltd, Company Registration: 16442521) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website pukidevices.co.uk.

Who We Are

PUKI Devices
137 St Johns Road, Wembley, HA9 7JP
Email: info@pukidevices.co.uk
Phone: +44 7393 411663

What Data We Collect

Identity data: Name, email address, phone number
Contact data: Billing and delivery address
Transaction data: Details about purchases you make from us
Technical data: IP address, browser type, cookies
Marketing data: Preferences for receiving marketing from us

How We Use Your Data

To process and fulfil your orders
To send order confirmations and tracking information
To respond to customer service enquiries
To send marketing communications (with your consent)
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases: contract performance (processing your order), legitimate interests (improving our services), and consent (marketing communications).

Data Sharing

We share your data only where necessary:

Payment processors: Shopify Payments, PayPal (for secure payment processing)
Couriers: For delivery of your order
IMEI verification: Recipero/CheckMEND (device verification services)

We do not sell your personal data to third parties.

Data Retention

We retain your data for as long as necessary to fulfil the purposes described in this policy and to comply with legal requirements (typically 7 years for financial records).

Your Rights

Under UK GDPR, you have the right to: access your data, correct inaccurate data, request deletion, object to processing, and data portability. To exercise your rights, contact us at info@pukidevices.co.uk.

Cookies

We use essential cookies to operate our website and analytics cookies to understand how visitors use our site. You can manage cookie preferences via our cookie banner.

Contact & Complaints

For privacy concerns, contact us at info@pukidevices.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.